Subscription Box Brands Content Marketing Strategy

Quick answer

A content strategy for subscription box companies should center on past-box contents pages and skip and cancellation policy pages — not a generic blog. The single most common mistake in this category: hiding cancellation terms, which is the number one complaint driver in this category and a growing regulatory focus on negative-option billing.

What to actually publish

The content types that do real work for subscription box companies:

  • past-box contents pages
  • skip and cancellation policy pages
  • customization pages
  • value breakdown pages

What order to publish in

Start with whatever answers "what actually comes in it, can I skip, and how easy is cancelling" — that's the highest-intent, most-searched content this subject has. Build out the rest of the page types after that foundation is solid, not before.

The trap most competitors fall into

Hiding cancellation terms, which is the number one complaint driver in this category and a growing regulatory focus on negative-option billing — avoiding this alone puts a site ahead of most of the category.

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