Mediation & ADR Services Website Structure Guide

Quick answer

A well-structured site for mediation and ADR providers organizes around dispute-type pages (divorce, business, employment), mediation vs litigation comparison pages, mediator bio and credential pages, cost and process pages — with clear navigation to each, not buried behind a generic "Services" menu.

What the top-level navigation should include

Each of these deserves its own clear place in navigation, not a sub-menu three clicks deep:

  • dispute-type pages (divorce, business, employment)
  • mediation vs litigation comparison pages
  • mediator bio and credential pages
  • cost and process pages

Where most sites get the hierarchy wrong

No direct cost/time comparison against litigation, the exact tradeoff that determines whether someone chooses mediation at all.

URL structure

Keep URLs short, descriptive, and matched to the page's actual content — a URL that matches the page's real topic (rather than an internal project code or generic ID) helps both visitors and search engines understand the page before they even click.

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